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WHAT IF THEY DON’T HAVE INSIGHT INTO THEIR IMPACT?

WHAT IF THEY DON’T HAVE INSIGHT INTO THEIR IMPACT?

What if a staff member has little insight into their negative impact on others? They…
Top 4 Tips on Virtual Training

Top 4 Tips on Virtual Training

Would you believe I have now facilitated 108,000 minutes - 1800 hours or 250 live…
Top 4 Tips When Having a Difficult Conversation (DC)

Top 4 Tips When Having a Difficult Conversation (DC)

The following tips are based on my experience as an accredited mediator (which is like…
A Stuck Negotiation – The Problem with Positions

A Stuck Negotiation – The Problem with Positions

I had a negotiation dilemma recently. I provided a training session for a professional organisation.…
The Importance of Empathy in Workplace Conflict

The Importance of Empathy in Workplace Conflict

It can’t be understated. The capacity to feel empathy enables us to understand the other.…
My 4 top tips when having a Difficult Conversation

My 4 top tips when having a Difficult Conversation

My 4 top tips when having a Difficult Conversation