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Top 4 Tips on Virtual Training

Would you believe I have now facilitated 108,000 minutes - 1800 hours or 250 live…

Top 4 Tips When Having a Difficult Conversation (DC)

The following tips are based on my experience as an accredited mediator (which is like…

A Stuck Negotiation – The Problem with Positions

I had a negotiation dilemma recently. I provided a training session for a professional organisation.…

The Importance of Empathy in Workplace Conflict

It can’t be understated. The capacity to feel empathy enables us to understand the other.…

My 4 top tips when having a Difficult Conversation

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