Leaders Package - Fighting Fair

Leaders Package (+ Inclusions!)

Do your leaders have the know-how to lead with confidence?

The expected skill-set of a leader can be demanding + challenging, this package will give your leadership/ exec teams the conflict + communciation + culture tool-kit to lead effectively empowered.

Let’s get leading!

NB: In-house training workshops can be delivered virtually and/or F2F (in-person).

Difficult Conversations for Leaders workshop (1.0 days)

DIFFICULT CONVERSATIONS (DC) FOR LEADERS

A difficult and necessary conversation is anything you find hard to talk about but know that you need to. The issue is often how to start sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse – so we may try to avoid it or if we know we have to have it, we may try and blunder through it. This course will provide the necessary understanding, skills and confidence to manage the discussion effectively. The difficult conversation in the workplace will be necessary for the leaders with staff, managing up, or with external stakeholders. This course will explore difficult conversations utilising the Harvard Negotiation Project model.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Understand and demonstrate the Harvard Negotiation Project model including the initial ‘what happened’, feeling & identity conversations; and, the subsequent transformative learning conversation.
Demonstrate how to start sensitive conversations that invites constructive dialogue and builds open communication.
Know the importance of your purpose in a Difficult Conversation.
Learn to have Difficult Conversations from a collaborative mindset (including the concepts of the ‘And’ Stance, impact & intention and contribution) rather than from a battle of messages.
Understand and incorporate the distinction between curiosity vs. certainty into Difficult Conversations.
Learn how to deal with challenges in Difficult Conversations.
Create mutually satisfying outcomes by utilising a learning conversation to encourage collaborative negotiation and problem-solving.
Gain greater confidence in having Difficult Conversations.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mediation Skills for Leaders workshop (1.0 days)

MEDIATION SKILLS FOR LEADERS

This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles and process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented and practiced. The course will primarily focus on workplace conflict.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Identify factors contributing to possible causes of conflict and barriers to resolution.
Identify the different levels of conflict and approaches to conflict situations.
Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
Identify the skills, qualities and attitudes that a mediator requires.
Identify the underlying concepts and principles of the mediation process.
Identify and demonstrate an understanding of the 5-stage mediation model.
Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous staff.
Identify and demonstrate characteristics of a mindful mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Emotional Intelligence for Leaders workshop (1.0 days)

EMOTIONAL INTELLGIENCE (EI) FOR LEADERS

This 1 day workshop will assist those in leadership roles to develop insight + awareness of their own and others’ emotions (behaviours, moods, reactions) to intentionally improve individual, team and organisational outcomes (wellbeing) in the workplace. It will also explore and practice the 7 core EI competencies (skills + strategies) that are essential in the development and management of effective and productive interpersonal interactions.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Define emotional intelligence (EI) and recognise the impact of emotional and social behaviours in both personal + professional interactions.
Increase emotional awareness and knowledge by understanding and managing emotions.
Recognise the emotions of others and how to relate with EI to improve workplace relationships and performance.
Identify and practice the 7 core EQ competences (Self-Awareness,
Emotional Resilience, Motivation, Interpersonal Sensitivity, Influence, Intuition + Conscientiousness).
Develop and practice EI strategies and skills to build effective communication with others.
Utilise EI competencies as part of a values-based leadership approach to increase the team/ organisational EQ.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mindful Leadership workshop (1.0 days)

MINDFUL LEADERSHIP

This 1-day workshop will explore the essential role and practice of mindfulness for the conscious leader and the corresponding transformative impact on the team + organisation. Mindful leadership is recognised as having the most significant and positive impact not only on workplace wellbeing, creativity + team culture, but also on productivity and the ‘bottom line’. The conscious and mindful leader understands that to create and maintain a sustainable dynamic, responsive + vibrant organisation, the power of the collective (team or organisation) needs to be synergised with the active practices of: being genuine and authentic, taking responsibility, remaining curious, empowering others, ‘living’ mindful values + creating a shared vision.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Understand the essential role and practice of mindfulness on the conscious leader and the corresponding transformative impact on the team and organisation.
Explore the challenges in today’s VUCA environment and the awakening of the conscious leader + organisation.
Understand the core elements of mindful leadership – being present, leading with dharmic values, embracing responsibility, connecting with a shared vision, relating with heart + valuing the other.
Identify and embrace the mindful values, vision + behaviours that inspire and synergise with a productive team or organisation.
Explore mindful communication and understand the energetic impact upon the team.
Understand how to balance the task + maintenance (relationship) continuum to meet goals/ targets and to inspire the team.
Develop an awareness of the challenges in becoming a mindful leader + the strategies required to explore and transform these obstacles.
Create a take-away blueprint for mindful leadership practices that can be implemented to develop a sustainable + cohesive team/ organisation.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Inclusions

Pre-workshop session + surveys to tailor content + learning outcomes to meet your team needs.
Post-workshop session – to consolidate + implement learning sustainability into your team/ workplace.
Materials: Manual + PowerPoint slides + team photo!