All Posts By

scott

Facilitation + Presentation Workshop

Group Facilitation (ZOOM!)

By Open Workshops (you come to us!)

The course

The Artistry of Facilitation: Training Small Groups – Virtually! will explore how to facilitate training in the virtual + online world with Zoom. If you are moving from face-to-face (F2F) to virtual training this workshop will ensure your sessions are engaging, educational and fun!

This workshop is a dynamic + interactive one day course that will assist trainers to explore the theory and practical aspects of facilitating training groups in a virtual environment. The course will ensure workers have the knowledge, practical skills + confidence in preparing, delivering + reviewing virtual training sessions. We will also focus on becoming an ‘artist of (virtual) facilitation’ by exploring and applying the subtle techniques + nuances of facilitation.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

  • Identify the differences between virtual and (face-to-face) F2F training
  • Identify all the elements of Zoom including break-out rooms, polling, whiteboard use, reactions, chat function, etc.
  • Identify the important settings when creating a training session via Zoom
  • Identify the essential elements in preparing to train virtually – including the important settings in the Zoom platform (e.g. security settings)
  • Identify and demonstrate strategies in dealing with various challenging group dynamics + behaviours.
  • Identify the integral ingredients to ensure the training is relevant + engaging.
  • Identify the requirements in creating a positive + supportive learning environment.
  • Identify the 11 considerations for creating a session plan (including the 3 primary adult learning styles, group contours + group elements).
  • Identify your style of facilitation and how to incorporate your strengths as a facilitator.
  • Identify and demonstrate characteristics of a mindful facilitator + what is required to become a (virtual) facilitation artist.

Investment

Virtual Training Pricing

$380+GST

($418) for early bird (2 months prior)

$410+GST

($451) full fee.

Training Location

Virtual Training (Australia-wide)

Date: TBC
Time: 9:00am – 4:00pm
Location: via Zoom 

Register!

Sydney

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Sydney CBD
Catering: Lunch, morning + afternoon tea

Register!

Melbourne

Date: TBA
Time: 9:15am – 4:45pm
Location: Brady Hotel, Melbourne CBD
Catering: Lunch, morning + afternoon tea

Register!

Brisbane

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Brisbane CBD
Catering: Lunch, morning + afternoon tea

Register!

“FANTASTIC! Scott facilitates personal + professional transformation”

Sydney

Zoom – further details

By Virtual Training

ZOOM!

I am happy to report that Zoom has many of the requirements to ensure we can still do the vast majority of what I do face-to-face, online. I am able to ensure it is interactive + engaging with skill practice built into the sessions.

Features of Zoom
If you haven’t used Zoom, I have listed below how it works + the requirements.

It is easy + interactive – we can have open discussions, talk in pairs, have group discussions, practice different skills via breakout rooms, chat function for Q&A + whiteboard interaction. It is almost like being in a room together! I am also able to show videos, PowerPoint / Prezi slides or anything on Google. It also allows those participating to be in separate locations (including at home) yet can still connect, chat + practice.

Zoom requirements
Those participating only require a computer with a webcam and internet (you don’t need a Zoom account). Most computers now have built in webcams. It’s as simple as registering for the training and then on the day of the training session click on the email link – simple! For those that aren’t aware of how to use Zoom, I will demonstrate the key features (e.g. how to wave, thumbs up, send a message, talk, use videocam etc) to ensure you are able to actively engage in the training.

Another benefit of experiencing virtual training is that you will then have experience in practicing the skills virtually. It is likely you will be needing to use a virtual platform in the near future!

Online Security

There are some basic requirements to ensure you training or meeting session is secure. These include:

  • Do not share the meeting link on social media – send separately (+privately) to each person and ensure it is password protected
  • Enable wait room – thus you have total control who enters the meeting (+ don’t allow people to join before host)
  • Controlling meeting functions, such as restricting participants’ ability to share their screen, files, whiteboard + virtual background, whether they can annotate & who participants can chat with
  • Lock the meeting once all have joined
  • Staying alert for attacks in the chat – know how to remove someone from a meeting (+ select in settings that they cannot re-enter)
  • Using the latest version of the software

Below are pictures of 2 sessions I facilitated recently on Zoom! You can see a few of the features in the pictures – virtual background, shared screen by one of the participants, whiteboard use, file sharing, chat function plus some fun + laughter!

Zoom session (fun)
Leaders Workshops

FOR LEADERS

By In-House Workshops (we come to you!)

Conflict Intelligence (CI) for Leaders

Conflict Intelligence™ (CI) is a new innovation in the dispute resolution field that integrates the synergetic fields of Conflict Resolution (including Mediation + Difficult Conversations), Emotional Intelligence, Psychology, NLP and Mindfulness. Conflict Intelligence™ is a simple, yet powerful, model that develops one’s ability to consciously connect with and manage conflict by building collaborative understanding. It is about increasing one’s CI awareness, insight + skills.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Define Conflict Intelligence™ and recognise the core elements of CI.
  • Understand the importance of the 3 primary conflict dynamics and how to not get caught in the conflict web.
  • Recognise the emotional and physiological impact of conflict.
  • Understand how perceptual positions influence how conflict is viewed.
  • Gain greater insight into your relationship with conflict – including your conflict identity and conflict approach.
  • Gain greater insight into ‘the other’ in conflict – including the concept of curiousity and ‘the mediator mindset’.
  • Understand and practice ‘the 5 conscious choices’ to ensure greater Conflict Intelligence™.
  • Explore what is required to create a Conflict Intelligent Workplace™ (CIW) and Conflict Intelligent Team™ (CIT).
  • Identify how to recognise conflict and manage it promptly.
  • Identify when mediation would and would not be an appropriate process to use.
  • Identify the underlying concepts and principles of the mediation process.
  • Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
  • Identify and demonstrate an understanding of the 5-stage mediation model.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mediation for Leaders

This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles and process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented and practiced. The course will primarily focus on workplace conflict.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify factors contributing to possible causes of conflict and barriers to resolution.
  • Identify the different levels of conflict and approaches to conflict situations.
  • Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
  • Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
  • Identify the skills, qualities and attitudes that a mediator requires.
  • Identify the underlying concepts and principles of the mediation process.
  • Identify and demonstrate an understanding of the 5-stage mediation model.
  • Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous staff.
  • Identify and demonstrate characteristics of a mindful mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mindful Team Culture (MTC) Blueprint for Leaders

What kind of conflict dynamic drives your team culture? Is it the ‘us vs them’ blame game, the gossip-monger, the pass-the-buck or the down-hearted + disengaged? Whichever, whatever, the ‘complain & blame’ culture is destructive – impacting negatively on workplace wellbeing, creativity and productivity. Lightbulb (aha!) moment. It does not have to be that way. Flip that old mindset and experience conflict as an incredible opportunity for positive transformation, insight and collaborative growth in your team. Yep, truly all possible – if we approach conflict mindfully.

Scott understands the connection between mindfulness, conflict and team culture. He has successfully facilitated MTC for 50+ organisations and is now passionate about sharing with leaders – the Mindful Team Culture (MTC) Blueprint – a model and process leaders can actively implement to create sustainable and ongoing transformation in their own team/ workplace culture – from unhealthy to healthy, destructive to constructive, toxic to terrific!

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify the impact of a healthy + connected culture vs. an unhealthy + toxic culture.
  • Identify the top 3 indicators of an unhealthy culture and the cost to the team/ clients.
  • Identify the 3 core components in creating a healthy team culture.
  • Using the MTC assessment survey, explore both the strengths + issues that are currently impacting on your team culture.
  • Explore the MTC blueprint in how to transform a culture from toxic to healthy.
  • Identify your team conflict issues and explore how these issues can be resolved + transformed.
  • Explore the DISC model of work styles and how they impact on the team culture.
  • Explore 4 practical workplace themes that can be incorporated directly into the workplace to create a positive culture.
  • Identify a plan of action incorporating SMART goals that will move the team/ organisation forward to create a healthy and positive work culture.
  • Understand the importance of mindfulness in creating a healthy + dynamic + sustainable team culture.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mindful Leadership

This 1-day workshop will explore the essential role and practice of mindfulness for the conscious leader and the corresponding transformative impact on the team + organisation. Mindful leadership is recognised as having the most significant and positive impact not only on workplace wellbeing, creativity + team culture, but also on productivity and the ‘bottom line’. The conscious and mindful leader understands that to create and maintain a sustainable dynamic, responsive + vibrant organisation, the power of the collective (team or organisation) needs to be synergised with the active practices of: being genuine and authentic, taking responsibility, remaining curious, empowering others, ‘living’ mindful values + creating a shared vision.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Understand the essential role and practice of mindfulness on the conscious leader and the corresponding transformative impact on the team and organisation.
  • Explore the challenges in today’s VUCA environment and the awakening of the conscious leader + organisation.
  • Understand the core elements of mindful leadership – being present, leading with dharmic values, embracing responsibility, connecting with a shared vision, relating with heart + valuing the other.
  • Identify and embrace the mindful values, vision + behaviours that inspire and synergise with a productive team or organisation.
  • Explore mindful communication and understand the energetic impact upon the team.
  • Understand how to balance the task + maintenance (relationship) continuum to meet goals/ targets and to inspire the team.
  • Develop an awareness of the challenges in becoming a mindful leader + the strategies required to explore and transform these obstacles.
  • Create a take-away blueprint for mindful leadership practices that can be implemented to develop a sustainable + cohesive team/ organisation.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Difficult Conversations (DC) for Leaders

A difficult and necessary conversation is anything you find hard to talk about but know that you need to. The issue is often how to start sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse – so we may try to avoid it or if we know we have to have it, we may try and blunder through it. This course will provide the necessary understanding, skills and confidence to manage the discussion effectively. The difficult conversation in the workplace will be necessary for the leaders with staff, managing up, or with external stakeholders. This course will explore difficult conversations utilising the Harvard Negotiation Project model.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Understand and demonstrate the Harvard Negotiation Project model including the initial ‘what happened’, feeling & identity conversations; and, the subsequent transformative learning conversation.
  • Demonstrate how to start sensitive conversations that invites constructive dialogue and builds open communication.
  • Know the importance of your purpose in a Difficult Conversation.
  • Learn to have Difficult Conversations from a collaborative mindset (including the concepts of the ‘And’ Stance, impact & intention and contribution) rather than from a battle of messages.
  • Understand and incorporate the distinction between curiosity vs. certainty into Difficult Conversations.
  • Learn how to deal with challenges in Difficult Conversations.
  • Create mutually satisfying outcomes by utilising a learning conversation to encourage collaborative negotiation and problem-solving.
  • Gain greater confidence in having Difficult Conversations.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Emotional Intelligence (EI) for Leaders

This 1 day workshop will assist those in leadership roles to develop insight + awareness of their own and others’ emotions (behaviours, moods, reactions) to intentionally improve individual, team and organisational outcomes (wellbeing) in the workplace. It will also explore and practice the 7 core EI competencies (skills + strategies) that are essential in the development and management of effective and productive interpersonal interactions.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Define emotional intelligence (EI) and recognise the impact of emotional and social behaviours in both personal + professional interactions.
  • Increase emotional awareness and knowledge by understanding and managing emotions.
  • Recognise the emotions of others and how to relate with EI to improve workplace relationships and performance.
  • Identify and practice the 7 core EQ competences (Self-Awareness, Emotional Resilience, Motivation, Interpersonal Sensitivity, Influence, Intuition + Conscientiousness).
  • Develop and practice EI strategies and skills to build effective communication with others.
  • Utilise EI competencies as part of a values-based leadership approach to increase the team/ organisational EQ.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“LOVED IT! Scott did an awesome job balancing energy, fun + learning”

Brisbane

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Facilitation + Presentation Workshop

Facilitation + Presentation

By In-House Workshops (we come to you!)

Group Facilitation (ZOOM!)

The Artistry of Facilitation: Training Small Groups – Virtually! will explore how to facilitate training in the virtual + online world with Zoom. If you are moving from face-to-face (F2F) to virtual training this workshop will ensure your sessions are engaging, educational and fun!

This workshop is a dynamic + interactive one day course that will assist trainers to explore the theory and practical aspects of facilitating training groups in a virtual environment. The course will ensure workers have the knowledge, practical skills + confidence in preparing, delivering + reviewing virtual training sessions. We will also focus on becoming an ‘artist of (virtual) facilitation’ by exploring and applying the subtle techniques + nuances of facilitation.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify the differences between virtual and (face-to-face) F2F training
  • Identify all the elements of Zoom including break-out rooms, polling, whiteboard use, reactions, chat function, etc.
  • Identify the important settings when creating a training session via Zoom
  • Identify the essential elements in preparing to train virtually – including the important settings in the Zoom platform (e.g. security settings)
  • Identify and demonstrate strategies in dealing with various challenging group dynamics + behaviours.
  • Identify the integral ingredients to ensure the training is relevant + engaging.
  • Identify the requirements in creating a positive + supportive learning environment.
  • Identify the 11 considerations for creating a session plan (including the 3 primary adult learning styles, group contours + group elements).
  • Identify your style of facilitation and how to incorporate your strengths as a facilitator.
  • Identify and demonstrate characteristics of a mindful facilitator + what is required to become a (virtual) facilitation artist!

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Training Small Groups (F2F)

The Artistry of Facilitation: Training Small Groups workshop is an engaging and dynamic one day course that will assist workers to explore the theory and practical aspects of facilitating training groups. The course will ensure workers have the knowledge, practical skills + confidence in preparing, delivering and reviewing training sessions. The training will also focus on becoming an ‘artist of facilitation’ – applying the subtle techniques + nuances of facilitation. The course is applicable to trainers in all areas & is designed to suit both beginning + experienced facilitators.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify the essential elements in preparing to train small groups.
  • Identify and demonstrate strategies in dealing with various challenging group dynamics + behaviours.
  • Identify the integral ingredients to ensure the training is relevant + engaging.
  • Identify the requirements in creating a positive + supportive learning environment.
  • Identify the 11 considerations for creating a session plan (including the 3 primary adult learning styles, group contours + group elements).
  • Identify the different group stages and how to manage these as a facilitator.
  • Identify your style of facilitation and how to incorporate your strengths as a facilitator.
  • Identify and demonstrate characteristics of a mindful facilitator + what is required to become a facilitation artist.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Presentation Skills

The Artistry of Facilitation: Presentation Skills workshop will assist professionals to understand and practice the necessary presentation skills and techniques to deliver engaging + inspiring presentations. The course will explore: preparation/ planning + evaluation of the presentation, development of your own authentic presentation style, strategies to overcome nerves + challenging audiences and insight into the latest strategies + technologies used by inspiring speakers.

The course is designed for those that are required to make presentations – both beginning presenters + those that need to refresh or update their presentation skills.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Prepare and plan a presentation to meet the requirements of the audience.
  • Understand the essential structure of effective presentations to engage, impact + retain the audience.
  • Identify and practice effective presentation skills + techniques (questions/ humour/ storytelling).
  • Recognise and develop your own authentic presentation style (incorporating your strengths).
  • Build audience rapport + energise/ encourage audience participation.
  • Understanding different learning styles and how to incorporate these into presentations.
  • Increase your presence, confidence and overcome nerves.
  • Incorporate contemporary and appropriate ‘power’ visuals/ technologies.
  • Evaluate the effectiveness of presentations to ensure continued improvement.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“EXCELLENT! Great facilitator. Best training I’ve been to”

Melbourne

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Vicarious Trauma Workshop

Workplace Wellness

By In-House Workshops (we come to you!)

Vicarious Trauma (VT) + Resilience

This ½ day interactive PD workshop will assist staff + teams to understand and develop resilience in the workplace. We will outline the importance of personal, interpersonal and organisational practices/ systems to strengthen health + safety (workplace wellness). The workshop will also explore vicarious trauma (VT) by understanding and recognising VT and the necessary skills + strategies to manage and support team members – both personally and as a team/ organisation.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Understand what resilience is and the common psychosocial stressors and neurological responses which can impact on mental health + wellbeing in the workplace.
  • Explore strategies to build and sustain resilience personally/ professionally and as a team/ organisation.
  • Learn how to recognise personal stress indicators and use these to prompt resilient action.
  • Understand what vicarious trauma (VT) is – including early signs, risk indicators + prevention of potential impact.
  • Contrast the difference between VT with burnout and compassion fatigue.
  • Explore the strategies to support VT personally, interpersonally (as a colleague or manager) and organisationally.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Professional Workplace Boundaries

This ½ day interactive PD workshop will assist staff + teams to develop and maintain professional + personal boundaries in the workplace. This workshop will outline the importance of practicing healthy + appropriate boundaries with both clients and colleagues – in person and online. The session will also explore the importance of organisational guidelines and personal self care strategies to ensure the safety + wellbeing of workers, teams + clients.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify healthy + appropriate professional boundaries and their importance in relation to worker role, client duty of care + organisational (service) purpose e.g. dual relationships, personal disclosures, physical + social contact.
  • Develop further awareness of inappropriate, blurry +/ or shifting boundaries (and the consequences) and the importance of early intervention strategies.
  • Explore boundary setting in F2F (face-to-face), virtual + social media environments.
  • Understand the impact of values, ethics + identity on the boundaries of clients, colleagues + staff.
  • Understand the importance of organisational policy + practice in establishing and maintaining guidance, safety + support for workers and clients.
  • Understand the impact of professional boundaries + behaviour on workplace culture + wellness e.g. gossip, cliques, oversharing, socialising.
  • Reflect on their own practice (including personal triggers + vulnerabilities) and implement strategies to ensure both self care + safety.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“EXCELLENT! Scott delivers a complex topic in an easy to understand way – with humour!”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Emotional Intelligence Workshop

Emotional Intelligence (EI)

By In-House Workshops (we come to you!)

Emotional Intelligence (EI) in the Workplace

This 1 day workshop will assist managers, team leaders and team members to develop insight + awareness of their own and others’ emotions (behaviours, moods, reactions) to intentionally improve individual, team and organisational outcomes (wellbeing) in the workplace. It will also discuss and practice the 7 core EI competencies (skills + strategies) that are essential in the development and management of effective and productive interpersonal interactions.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Define emotional intelligence (EI) and recognise the impact of emotional and social behaviours in both personal + professional interactions.
  • Increase emotional awareness and knowledge by understanding and managing emotions.
  • Recognise the emotions of others and how to relate with EI to improve workplace relationships and performance.
  • Identify and practice the 7 core EQ competences (Self-Awareness, Emotional Resilience, Motivation, Interpersonal Sensitivity, Influence, Intuition + Conscientiousness).
  • Develop and practice EI strategies and skills to build effective communication with others.
  • Utilise EI competencies as part of a values-based leadership approach to increase the team/ organisational EQ.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“FANTASTIC! Scott facilitates personal + professional transformation.”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Mindful Team Culture Workshop

Mindful Team Culture (MTC)

By In-House Workshops (we come to you!)

Mindful Team Culture (MTC) + Team Building

This 2 day workshop will utilise a team building approach to strengthen team culture and explore how conflict can be resolved mindfully + constructively within teams. We will explore what makes a team healthy, how team strengths can be incorporated to create a positive vision + how a transformative plan of action can be implemented in the workplace.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify the different levels of conflict and the 4 approaches to conflict situations.
  • Identify and demonstrate the skills in dealing with conflict situations in the team/ organisation.
  • Identify the elements of a healthy/ unhealthy work or team culture.
  • Identify factors contributing to the possible causes of conflict within the team/ organisation and the current barriers to resolution.
  • Identify and demonstrate how to have a difficult conversation with a colleague / manager.
  • Explore both the strengths and the specific issues that are currently impacting on the team culture + how these can be enhanced and/ or resolved.
  • Explore the DISC model of work styles and how they impact on the team culture.
  • Explore 4 practical workplace themes that can be incorporated directly into the workplace to transform the culture.
  • Explore the team vision and the concept of responsibility.
  • Identify a plan of action incorporating SMART goals that will move the team/ organisation forward to create a healthy + positive work culture.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

MTC – Proactive! Strengthening Team Culture

This 1 day workshop will utilise a team building approach to enable teams to proactively + mindfully strengthen their workplace culture. We will explore what makes a team healthy + high-performing, the importance of a proactive team culture, the current strengths, the existing issues impacting upon the team, the organisational values + ‘lived’ behaviour alignment, transformative team vision-setting and action plan implementation.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify the importance and elements of a healthy, high performing + pro-active team (culture and work practices).
  • Explore both the strengths and the specific issues that are currently impacting on the team culture + how these can be enhanced and/ or resolved.
  • Identify team values and the necessary behaviour alignment to support team identity and collaboration.
  • Explore 4 practical workplace themes that can be incorporated directly into your workplace to transform the culture.
  • Explore transformative team vision-setting and practical action plan implementation (incorporating SMART goals) that will encourage a strengthened + proactive team culture.
  • Understand the importance of mindfulness in creating a healthy + dynamic team culture.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“ENGAGING, FUNNY + ENTERTAINING whilst remaining focused + outcome oriented”

Gold Coast

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Difficult Conversations Workshop

Difficult Conversations (DC)

By In-House Workshops (we come to you!)

Difficult Conversations in the Workplace

This 1-day workshop will assist the manager/ worker/ staff member to understand and demonstrate the skills, techniques and model in having difficult and necessary conversations.

A difficult and necessary conversation is anything you find hard to talk about but know that you need to. The issue is often how to start sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse – so we may try to avoid it or if we know we have to have it, we may try and blunder through it. This course will provide the necessary understanding, skills and confidence to manage the discussion effectively. The difficult conversation in the workplace will be necessary for the manager with employees, between colleagues and with clients or students. It is also applicable for challenging interpersonal conversations. This course will explore difficult conversations utilising the Harvard Negotiation Project model.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Understand and demonstrate the Harvard Negotiation Project model including the initial ‘what happened’, feeling & identity conversations; and, the subsequent transformative learning conversation.
  • Demonstrate how to start sensitive conversations that invites constructive dialogue and builds open communication.
  • Know the importance of your purpose in a Difficult Conversation.
  • Learn to have Difficult Conversations from a collaborative mindset (including the concepts of the ‘And’ Stance, impact & intention and contribution) rather than from a battle of messages.
  • Understand and incorporate the distinction between curiosity vs. certainty into Difficult Conversations.
  • Learn how to deal with challenges in Difficult Conversations.
  • Create mutually satisfying outcomes by utilising a learning conversation to encourage collaborative negotiation and problem-solving.
  • Gain greater confidence in having Difficult Conversations.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“10/10! What a SUPERSTAR facilitator!”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Conflict Intelligence Workshop

Conflict Intelligence (CI)

By In-House Workshops (we come to you!)

Conflict Intelligence (CI) + Mediation Skills

Conflict Intelligence® (CI) is a new innovation in the dispute resolution field that integrates the synergetic fields of Conflict Resolution (including Mediation + Difficult Conversations), Emotional Intelligence, Psychology, NLP and Mindfulness. Conflict Intelligence® is a simple, yet powerful, model that develops one’s ability to consciously connect with and manage conflict by building collaborative understanding. It is about increasing one’s CI awareness, insight + skills.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Define Conflict Intelligence®and recognise the core elements of CI.
  • Understand the importance of the 3 primary conflict dynamics and how to not get caught in the conflict web.
  • Recognise the emotional and physiological impact of conflict.
  • Understand how perceptual positions influence how conflict is viewed.
  • Gain greater insight into your relationship with conflict – including your conflict identity and conflict approach.
  • Gain greater insight into ‘the other’ in conflict – including the concept of curiousity and ‘the mediator mindset’.
  • Understand and practice ‘the 5 conscious choices’ to ensure greater Conflict Intelligence.®
  • Explore what is required to create a Conflict Intelligent Workplace®(CIW) and Conflict Intelligent Team® (CIT).
  • Identify how to recognise conflict and manage it promptly.
  • Identify when mediation would and would not be an appropriate process to use Identify the underlying concepts and principles of the mediation process.
  • Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
  • Identify and demonstrate an understanding of the 5-stage mediation model.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“Engaging , entertaining + ABSOLUTELY ENLIGHTENING! Thanks for a fantastic session Scott”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Mediation + Conflict Resolution Workshop

Mediation + Conflict Resolution

By In-House Workshops (we come to you!)

Mediation + Conflict Resolution (Level 1)

This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles and process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented + practiced. The course can be utilised in many different areas of conflict e.g. client work, workplace disputes and interpersonal conflict.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

  • Identify factors contributing to possible causes of conflict and barriers to resolution.
  • Identify the different levels of conflict and approaches to conflict situations.
  • Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
  • Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
  • Identify the skills, qualities and attitudes that a mediator requires.
  • Identify the underlying concepts and principles of the mediation process.
  • Identify and demonstrate an understanding of the 5-stage mediation model.
  • Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous communities/ families.
  • Identify and demonstrate characteristics of a mindful mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Advanced Mediation (Level 2)

This engaging and interactive course is aimed at those who already have an understanding + practical experience of the mediation process. The course will focus on advanced issues and aims to refine + update workers skills, practices and theoretical perspectives used to mediate in various areas of conflict.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

  • Identify mediation obstacles + challenges in mediation and how to overcome these.
  • Explore and deepen your understanding of the purpose, techniques + skills required for each stage of the mediation process.
  • Identify factors that contribute to a successful mediation outcome (including the intake assessment, power, etc.).
  • Identify variations of the mediation process (eg. shuttle mediation, separate sessions, use of interpreters).
  • Identify mediation theories and how these can be applied to the process.
  • Identify in further detail the various cultural considerations when mediating with CALD or Indigenous communities/ families.
  • Identify and demonstrate the characteristics of a mindful + reflective mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Parent-Adolescent (PA) Mediation

This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles + process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented + practiced. The course will primarily focus on Parent/ Adolescent conflict.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

  • Identify factors contributing to possible causes of conflict + barriers to resolution.
  • Identify the different levels of conflict and approaches to conflict situations.
  • Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
  • Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
  • Identify the skills, qualities + attitudes that a mediator requires.
  • Identify the underlying concepts + principles of the mediation process.
  • Identify and demonstrate an understanding of the 5-stage mediation model.
  • Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous communities/ families.
  • Identify and demonstrate characteristics of a mindful mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mindful Negotiation

This 1-day training workshop will explore the 7 elements of preparing and conducting effective negotiations (based on the Harvard Business Review model). It will also highlight the psychology of negotiation, the physiology of conflict and the impact of perceptual positions. The essential negotiation skills will be explored + practiced in a supportive environment. This course will assist those attending to understand the negotiation process, to gain greater confidence and to build collaborative relationships + successful negotiation outcomes.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

  • Understand and practice the 7 elements of preparing and conducting effective negotiations (based on the Harvard Business Review model).
  • Understand the two primary techniques of negotiation: CUES + CINO.
  • Understand the psychology of risk, potential losses/ gains and how this impacts decision making in negotiations.
  • Recognise the emotional + physiological impact of conflict.
  • Understand how perceptual positions influence how conflict is viewed.
  • Understand the law of indirect effort and how it relates to negotiation.
  • Gain greater insight into the other in conflict – including the concepts of curiousity, collaboration + the mediator mindset.
  • Explore the concepts of BATNA / WATNA and how to move from positions to interests.
  • Understand the importance of commonalities and finding win-win creative solutions.
  • Explore what is required to be a mindful negotiator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“AMAZEBALLS! Bloody BRILLIANT!”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
contact@fightingfair.com.au

Fighting Fair

Fighting Fair

1300 916 108
0425 837 756
contact@fightingfair.com.au