scott, Author at Fighting Fair

Jan 30

Mindful Team Culture (MTC)

By scott In-House Workshops (we come to you!)

Mindful Team Culture: Transformative Team Building (2 days)

This 2 day workshop will utilise a team building approach to strengthen team culture and explore how conflict can be resolved mindfully + constructively within teams. We will explore what makes a team healthy, how team strengths can be incorporated to create a positive vision + how a transformative plan of action can be implemented in the workplace.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Identify the elements of a healthy/ unhealthy work or team culture.
Explore both the strengths and the specific issues that are currently impacting on the team culture – and how these can be enhanced and/ or resolved.
Explore the concept of psychological safety.
Explore the DISC model of work styles and how they impact on the team culture
Explore above the line / below the line behaviours to create a new standard of acceptable (+ celebrated behaviour) and unacceptable behaviour.
Explore 4 practical workplace themes that can be incorporated directly into the workplace to transform the culture.
Explore the team culture vision
Identify team values and the necessary behaviour alignment to support team identity and collaboration.
Explore a Difficult Conversation model to use as a team
Understand the importance of Mindfulness in creating a healthy and dynamic team culture
Identify a plan of action incorporating SMART goals that will move the team/ organisation forward to create a healthy and positive work culture.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mindful Team Culture: Proactive Team Building (1.5 day)

This 1.5 day workshop will utilise a team building approach to enable teams to proactively + mindfully strengthen their workplace culture. We will explore what makes a team healthy + high-performing, the importance of a proactive team culture, the current strengths, the existing issues impacting upon the team, the organisational values + ‘lived’ behaviour alignment, transformative team vision-setting and action plan implementation.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Identify the importance and elements of a healthy, high performing + pro-active team (culture and work practices).
Explore both the strengths and the specific issues that are currently impacting on the team culture + how these can be enhanced and/ or resolved.
Identify team values and the necessary behaviour alignment to support team identity and collaboration.
Explore 4 practical workplace themes that can be incorporated directly into your workplace to transform the culture.
Explore transformative team vision-setting and practical action plan implementation (incorporating SMART goals) that will encourage a strengthened + proactive team culture.
Understand the importance of mindfulness in creating a healthy + dynamic team culture.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mindful Team Culture: Celebration!

This 1-day workshop is all about team celebration, mindful resilience + fun! This interactive session will explore the essential role of mindfulness in developing + sustaining workplace resilience and the living of organisational values + behaviours in building a collaborative team culture. We also celebrate individual + team strengths and achievements. This all happens within the context of a whole lot of fun + interaction!

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Understand what resilience is and the common psychosocial stressors + neurological responses which can impact workplace wellbeing.
Explore strategies to build + sustain resilience professionally and as a team/ organisation.
Utilise the PPP model (Martin Seligman) and emotional agility insights (Susan David) to strengthen resilience.
Learn the scientific practice of mindfulness to develop insight + awareness to recognise stress indicators and prompt resilient action.
Explore organisational values + behaviours to strengthen a collaborative team culture.
Celebrate achievements + acknowledge strengths + have a lot of fun!

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mindful Team Culture: Leadership Intensive (2 days)

This 2 day workshop is an opportunity for the leadership team to build team cohesion and co-create a Mindful Team Culture. We will explore the role of mindfulness, team strengths + issues, alignment between values + behaviours and implement a transformative plan of action into the workplace. All with a lot of fun + team building along the way! The Leadership Intensive can be facilitated as an in-house workshop or as an off-site retreat.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Identify the elements of a healthy/ unhealthy leadership team culture.
Explore both the strengths and the specific issues that are currently impacting on the leadership team culture – and how these can be enhanced and/ or resolved.
Explore the concept of psychological safety.
Explore the DISC model of work styles and how they impact on the team culture
Explore above the line / below the line behaviours to create a new standard of acceptable (+ celebrated behaviour) and unacceptable behaviour.
Explore 4 practical workplace themes that can be incorporated directly into the workplace to transform the culture.
Explore the leadership team culture vision.
Identify team values and the necessary behaviour alignment to support team identity and collaboration.
Explore a Difficult Conversation model to use as a team
Understand the importance of Mindfulness in creating a healthy and dynamic team culture
Identify a plan of action incorporating SMART goals that will move the team/ organisation forward to create a healthy and positive work culture.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“ENGAGING, FUNNY + ENTERTAINING whilst remaining focused + outcome oriented”

Gold Coast

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
scott@fightingfair.com.au

In-House Workshops
Open Workshops

All In-House Workshops

In-House Workshops (we come to you!)

FOR LEADERS

Facilitation + Presentation

Workplace Wellbeing

Emotional Intelligence (EI)

Mindful Team Culture (MTC)

Difficult Conversations (DC)

Conflict Intelligence (CI)

Mediation + Conflict Resolution

All Open Workshops

Open Workshops (you come to us!)

Psychological Safety for Leaders

Advanced Mediation

Virtual Training Masterclass

Emotional Intelligence (EI)

Jan 30

Love0

Difficult Conversations (DC)

By scott In-House Workshops (we come to you!)

Difficult Conversations in the Workplace – Level 1

This 1-day workshop will assist the manager/ worker/ staff member to understand and demonstrate the skills, techniques and model in having difficult and necessary conversations.

A difficult and necessary conversation is anything you find hard to talk about but know that you need to. The issue is often how to start sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse – so we may try to avoid it or if we know we have to have it, we may try and blunder through it. This course will provide the necessary understanding, skills and confidence to manage the discussion effectively. The difficult conversation in the workplace will be necessary for the manager with employees, between colleagues and with clients. It is also applicable for challenging interpersonal conversations. This course will explore difficult conversations utilising the Harvard Negotiation Project model.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Understand and demonstrate the Harvard Negotiation Project model including the initial ‘what happened’, feeling & identity conversations; and, the subsequent transformative learning conversation.
Demonstrate how to start sensitive conversations that invites constructive dialogue and builds open communication.
Know the importance of your purpose in a Difficult Conversation.
Learn to have Difficult Conversations from a collaborative mindset (including the concepts of the ‘And’ Stance, impact & intention and contribution) rather than from a battle of messages.
Understand and incorporate the distinction between curiosity vs. certainty into Difficult Conversations.
Learn how to deal with challenges in Difficult Conversations.
Create mutually satisfying outcomes by utilising a learning conversation to encourage collaborative negotiation and problem-solving.
Gain a shared model, common language and greater confidence when engaging in Difficult Conversations.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Difficult Conversations in the Workplace – Level 2

This 1 day virtual workshop follows Difficult Conversations Level 1 (Essentials). It explores in further detail how to have those difficult + necessary conversations – in particular, how to manage any difficult challenges that can potentially arise, how to be mindfully aware of triggers and how to assess whether alternative options to the DC are appropriate. This course utilises the Harvard Negotiation Project model for difficult conversations in the workplace and is necessary for the manager with employees, the executive leader with committees/ boards, between colleagues/ organisations or from staff to management, and with clients. It is also applicable for challenging interpersonal conversations.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Understand and refresh the Harvard Negotiation Project model including the initial ‘what happened’, the feeling + the identity conversations.
Refresh the essentials, including how to start the conversations, clarity on purpose, mindset, multiple perspectives, impact vs intent, the ‘AND Stance’, CINO, POO + N&N.
Explore the most common challenges in a DC (including blame, defensiveness, avoiding, closing/ shutting down, emotionally heightened, personal attacks, deflecting, etc) and how to overcome these.
Explore when a difficult conversation is not appropriate/ not going to assist the situation and alternative options.
Explore case examples and apply strategies to manage challenges + create understanding.
View DC demonstrations + practice having difficult conversations in a safe space.
Explore the importance of mindfulness and awareness of triggers during the conversation.
Gain greater confidence and a practical skill-set to have difficult to connected conversations.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Managing Challenging Behaviour

This 1 day or ½ day workshop will assist professionals to deal with client / customer behaviour on the difficult to aggressive continuum. The training will present and practice the MCB (Managing Challenging Behaviour) model and the related communication skills and strategies – in responding to, and managing, challenging behaviour.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Define conflict and explore the possible causes and barriers to resolution.
Identify the different levels of conflict and the 4 approaches to conflict situations.
Clarify and demonstrate the 7-step MCB (Managing Challenging Behaviour) model.
Understand and practice assertive communication skills and strategies in relation to challenging behaviour.
Understand how to de-escalate challenging behaviour when it crosses into aggressive or threatening.
Understand which intervention to adopt depending on the aggression trigger (i.e. fear vs. frustration vs. mental health / intoxication vs. loss)
Understand the assault cycle, outline potential trigger factors and assess where difficult behaviour may be considered a risk management issue.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Giving + Receiving Feedback

This interactive and stimulating 1-day workshop will assist the manager + staff to move beyond resistance and defensiveness (self + other) by exploring how the power of feedback can strengthen personal + professional development AND workplace culture + productivity. The essential skills and techniques to give + receive feedback (based on the Harvard Negotiation Model Project) will be presented + practiced and can be utilised for workplace, client and interpersonal feedback conversations.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Practice skills + techniques to enable a confident and constructive feedback conversation that encourages mutual learning + understanding.
Understand the essential role of effective feedback for personal + professional growth and a healthy + high-performing team culture.
Identify the 3 triggers that can impede the feedback conversation and how to sort + filter to find the value in feedback.
Develop insight and skills to navigate tricky feedback situations + boundaries.
Understand how to start + frame, coach vs criticise, collaborate vs tell and move forward with follow-up agreement to reduce resistance and encourage participation.
Understand the importance of mindfulness + psychological safety in managing emotional reactions when giving + receiving feedback.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Essential Communication Skills

This ½ day workshop will assist professionals to develop essential communication skills to create mutual understanding + connection in the workplace. This communication course will discuss the common communication barriers and practice the interpersonal skills – active listening, empathy, engagement, assertiveness, verbal + non-verbal language – necessary for confident + successful workplace communication with colleagues + clients.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ In the current environment we are conducting all our trainings virtually via Zoom. Please click here for further details on Zoom.

Learning Outcomes

Understand communication styles (assertive/ passive/ aggressive) and verbal + non-verbal communication.
Gain insight + awareness into your communication impact and how it ‘lands’ with the other.
Understand others’ perspectives and how to assertively respond with empathy + emotional intelligence.
Learn how to question with curiosity + an open mindset to create communication clarity.
Demonstrate active listening to ensure understanding + engagement with others.
Understand the common communication pitfalls and how to prevent.
Gain confidence to become an expert communicator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“10/10! What a SUPERSTAR facilitator!”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
scott@fightingfair.com.au

In-House Workshops
Open Workshops

All In-House Workshops

In-House Workshops (we come to you!)

FOR LEADERS

Facilitation + Presentation

Workplace Wellbeing

Emotional Intelligence (EI)

Mindful Team Culture (MTC)

Difficult Conversations (DC)

Conflict Intelligence (CI)

Mediation + Conflict Resolution

All Open Workshops

Open Workshops (you come to us!)

Psychological Safety for Leaders

Advanced Mediation

Virtual Training Masterclass

Emotional Intelligence (EI)

Jan 30

Love0

Conflict Intelligence (CI)

By scott In-House Workshops (we come to you!)

Conflict Intelligence + Mediation Skills

Conflict Intelligence (CI) + Mediation Skills

Conflict Intelligence® (CI) is a new innovation in the dispute resolution field that integrates the synergetic fields of Conflict Resolution (including Mediation + Difficult Conversations), Emotional Intelligence, Psychology, NLP and Mindfulness. Conflict Intelligence® is a simple, yet powerful, model that develops one’s ability to consciously connect with and manage conflict by building collaborative understanding. It is about increasing one’s CI awareness, insight + skills.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Define Conflict Intelligence®and recognise the core elements of CI.
Understand the importance of the 3 primary conflict dynamics and how to not get caught in the conflict web.
Recognise the emotional and physiological impact of conflict.
Understand how perceptual positions influence how conflict is viewed.
Gain greater insight into your relationship with conflict – including your conflict identity and conflict approach.
Gain greater insight into ‘the other’ in conflict – including the concept of curiousity and ‘the mediator mindset’.
Understand and practice ‘the 5 conscious choices’ to ensure greater Conflict Intelligence.®
Explore what is required to create a Conflict Intelligent Workplace®(CIW) and Conflict Intelligent Team® (CIT).
Identify how to recognise conflict and manage it promptly.
Identify when mediation would and would not be an appropriate process to use Identify the underlying concepts and principles of the mediation process.
Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
Identify and demonstrate an understanding of the 5-stage mediation model.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“Engaging , entertaining + ABSOLUTELY ENLIGHTENING! Thanks for a fantastic session Scott”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
scott@fightingfair.com.au

In-House Workshops
Open Workshops

All In-House Workshops

In-House Workshops (we come to you!)

FOR LEADERS

Facilitation + Presentation

Workplace Wellbeing

Emotional Intelligence (EI)

Mindful Team Culture (MTC)

Difficult Conversations (DC)

Conflict Intelligence (CI)

Mediation + Conflict Resolution

All Open Workshops

Open Workshops (you come to us!)

Psychological Safety for Leaders

Advanced Mediation

Virtual Training Masterclass

Emotional Intelligence (EI)

Jan 29

Love0

Mediation + Conflict Resolution

By scott In-House Workshops (we come to you!)

Mediation + Conflict Resolution (Level 1)

This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles and process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented + practiced. The course can be utilised in many different areas of conflict e.g. client work, workplace disputes and interpersonal conflict.

Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Identify factors contributing to possible causes of conflict and barriers to resolution.
Identify the different levels of conflict and approaches to conflict situations.
Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
Identify the skills, qualities and attitudes that a mediator requires.
Identify the underlying concepts and principles of the mediation process.
Identify and demonstrate an understanding of the 5-stage mediation model.
Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous communities/ families.
Identify and demonstrate characteristics of a mindful mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Advanced Mediation (Level 2)

This engaging and interactive course is aimed at those who already have an understanding + practical experience of the mediation process. The course will focus on advanced issues and aims to refine + update workers skills, practices and theoretical perspectives used to mediate in various areas of conflict.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Identify mediation obstacles + challenges in mediation and how to overcome these.
Explore and deepen your understanding of the purpose, techniques + skills required for each stage of the mediation process.
Identify factors that contribute to a successful mediation outcome (including the intake assessment, power, etc.).
Identify variations of the mediation process (eg. shuttle mediation, separate sessions, use of interpreters).
Identify mediation theories and how these can be applied to the process.
Identify in further detail the various cultural considerations when mediating with CALD or Indigenous communities/ families.
Identify and demonstrate the characteristics of a mindful + reflective mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Conflict Intelligence + Mediation Skills

Conflict Intelligence® (CI) is a new innovation in the dispute resolution field that integrates the synergetic fields of Conflict Resolution, Emotional Intelligence, Psychology and Mindfulness. Conflict Intelligence® is a simple, yet powerful, model that develops one’s ability to consciously connect with and manage conflict by building collaborative understanding. It is about increasing one’s CI awareness, insight + skills.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Define Conflict Intelligence®and recognise the core elements of CI.
Understand the importance of the 3 primary conflict dynamics and how to not get caught in the conflict web.
Recognise the emotional and physiological impact of conflict.
Understand how perceptual positions influence how conflict is viewed.
Gain greater insight into your relationship with conflict – including your conflict identity and conflict approach.
Gain greater insight into ‘the other’ in conflict – including the concept of curiousity and ‘the mediator mindset’.
Understand and practice ‘the 5 conscious choices’ to ensure greater Conflict Intelligence.®
Explore what is required to create a Conflict Intelligent Workplace®(CIW) and Conflict Intelligent Team® (CIT).
Identify how to recognise conflict and manage it promptly.
Identify when mediation would and would not be an appropriate process to use Identify the underlying concepts and principles of the mediation process.
Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
Identify and demonstrate an understanding of the 5-stage mediation model.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Parent-Adolescent (PA) Mediation

This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles + process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented + practiced. The course will primarily focus on Parent/ Adolescent conflict.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

NB/ We can facilitate in-house training workshops virtually via Zoom or F2F (in-person).

Learning Outcomes

Identify factors contributing to possible causes of conflict + barriers to resolution.
Identify the different levels of conflict and approaches to conflict situations.
Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
Identify the skills, qualities + attitudes that a mediator requires.
Identify the underlying concepts + principles of the mediation process.
Identify and demonstrate an understanding of the 5-stage mediation model.
Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous communities/ families.
Identify and demonstrate characteristics of a mindful mediator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

Mastering Negotiation Skills

This 1-day training workshop will explore the 7 elements of preparing and conducting effective negotiations (based on the Harvard Business Review model). It will also highlight the psychology of negotiation, the physiology of conflict and the impact of perceptual positions. The essential negotiation skills will be explored + practiced in a supportive environment. This course will assist those attending to understand the negotiation process, to gain greater confidence and to build collaborative relationships + successful negotiation outcomes.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Gain proficiency in the 7 elements of preparing + facilitating effective negotiations, following the Harvard Business Review model.
Explore the 2 primary negotiation theories and the 3 core components pivotal in every negotiation.
Understand the fundamental concepts of anchoring, ZOPA + BATNA.
Implement key techniques in negotiation including CINO, Chris Voss’ Mirroring + Labelling and Gabriella Blum’s Reframing.
Understand the 5 negotiation styles and their effective application.
Recognise the influence of culture on a negotiation and the continuums of confrontation + emotional expression.
Explore common challenges + tactics encountered in a negotiation and the 2 techniques to manage these.
Discover what is required to be a mindful negotiator.

We are more than happy to have a chat about the learning needs of your team and how we can assist!

“AMAZEBALLS! Bloody BRILLIANT!”

Sydney

Contact Us!

We’d love to hear from you!
0425 837 756
1300 916 108
scott@fightingfair.com.au

In-House Workshops
Open Workshops

All In-House Workshops

In-House Workshops (we come to you!)

FOR LEADERS

Facilitation + Presentation

Workplace Wellbeing

Emotional Intelligence (EI)

Mindful Team Culture (MTC)

Difficult Conversations (DC)

Conflict Intelligence (CI)

Mediation + Conflict Resolution

All Open Workshops

Open Workshops (you come to us!)

Psychological Safety for Leaders

Advanced Mediation

Virtual Training Masterclass

Emotional Intelligence (EI)

Jan 21

Love0

Emotional Intelligence (EI)

By scott Open Workshops (you come to us!)

The course

This 1 day workshop will assist managers, team leaders and team members to develop insight + awareness of their own and others’ emotions (behaviours, moods, reactions) to intentionally improve individual, team and organisational outcomes (wellbeing) in the workplace. It will also discuss and practice the 7 core EQ competencies (skills + strategies) that are essential in the development and management of effective and productive interpersonal interactions.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Define emotional intelligence (EI) and recognise the impact of emotional and social behaviours in both personal + professional interactions.
Increase emotional awareness and knowledge by understanding and managing emotions.
Recognise the emotions of others and how to relate with EI to improve workplace relationships and performance.
Explore the importance of Emotional Agility + Psychological Safety.
Identify and practice the 7 core EQ competences (Self-Awareness, Emotional Resilience, Motivation, Interpersonal Sensitivity, Influence, Intuition + Conscientiousness).
Develop and practice EI strategies and skills to build effective communication with others.
Utilise EI competencies as part of a values-based leadership approach to increase the team/ organisational EQ.

Investment

Virtual Training Pricing

$440+GST

($484) for early bird (2 months prior)

$490+GST

($539) full fee.

Training Location

Virtual Training (Australia-wide)

Date: June 2 2025
Time: 9:30am – 4:40pm (AEST)
Location: via Zoom

Sydney

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Sydney CBD
Catering: Lunch, morning + afternoon tea

Melbourne

Date: TBA
Time: 9:15am – 4:45pm
Location: Brady Hotel, Melbourne CBD
Catering: Lunch, morning + afternoon tea

Brisbane

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Brisbane CBD
Catering: Lunch, morning + afternoon tea

“FANTASTIC! Scott facilitates personal + professional transformation”

Sydney

Open Workshops
In-House Workshops

All Open Workshops

Open Workshops (you come to us!)

Psychological Safety for Leaders

Advanced Mediation

Virtual Training Masterclass

Emotional Intelligence (EI)

Leading a Mindful Team Culture (MTC)

Difficult Conversations (DC)

Mediation + Conflict Resolution (L1)

All In-House Workshops

In-House Workshops (we come to you!)

FOR LEADERS

Facilitation + Presentation

Workplace Wellbeing

Emotional Intelligence (EI)

Mindful Team Culture (MTC)

Difficult Conversations (DC)

Conflict Intelligence (CI)

Mediation + Conflict Resolution

Jan 21

Love0

Leading a Mindful Team Culture (MTC)

By scott Open Workshops (you come to us!)

The course

What kind of conflict dynamic drives your team culture? Is it the ‘us vs them’ blame game, the gossip-monger, the pass-the-buck or the down-hearted + disengaged? Whichever, whatever, the ‘complain & blame’ culture is destructive – impacting negatively on workplace wellbeing, creativity and productivity.

Lightbulb (aha!) moment. It does not have to be that way. Flip that old mindset and experience conflict as an incredible opportunity for positive transformation, insight and collaborative growth in your team. Yep, truly all possible – if we approach conflict mindfully.

Scott understands the connection between mindfulness, conflict and team culture. He has successfully facilitated MTC for 50+ organisations and is now passionate about sharing with leaders – the Mindful Team Culture (MTC) Blueprint – a model and process leaders can actively implement to create sustainable and ongoing transformation in their own team/ workplace culture – from unhealthy to healthy, destructive to constructive, toxic to terrific!

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Identify the impact of a healthy + connected culture vs. an unhealthy + toxic culture.
Identify the top 3 indicators of an unhealthy culture and the cost to the team/ clients.
Identify the 3 core components in creating a healthy team culture.
Using the MTC assessment survey, explore both the strengths + issues that are currently impacting on your team culture.
Explore the MTC blueprint in how to transform a culture from toxic to healthy.
Identify your team conflict issues and explore how these issues can be resolved + transformed.
Explore the DISC model of work styles and how they impact on the team culture.
Explore 4 practical workplace themes that can be incorporated directly into the workplace to create a positive culture.
Identify a plan of action incorporating SMART goals that will move the team/ organisation forward to create a healthy and positive work culture.
Understand the importance of mindfulness in creating a healthy + dynamic + sustainable team culture.

Investment

Virtual Training Pricing

$440+GST

($484) for early bird (2 months prior)

$490+GST

($539) for normal registrations.

Training Location

Virtual Training (Australia-wide)

Date: TBA
Time: 9:30am – 5:00pm (AEDT – Syd time)
Location: via Zoom

Sydney

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Sydney CBD
Catering: Lunch, morning + afternoon tea

Melbourne

Date: TBA
Time: 9:15am – 4:45pm
Location: Brady Hotel, Melbourne CBD
Catering: Lunch, morning + afternoon tea

Brisbane

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Brisbane CBD
Catering: Lunch, morning + afternoon tea

“AMAZING! Scott’s training really brought our team together”

Canberra

Open Workshops
In-House Workshops

All Open Workshops

Open Workshops (you come to us!)

Psychological Safety for Leaders

Advanced Mediation

Virtual Training Masterclass

Emotional Intelligence (EI)

Leading a Mindful Team Culture (MTC)

Difficult Conversations (DC)

Mediation + Conflict Resolution (L1)

All In-House Workshops

In-House Workshops (we come to you!)

FOR LEADERS

Facilitation + Presentation

Workplace Wellbeing

Emotional Intelligence (EI)

Mindful Team Culture (MTC)

Difficult Conversations (DC)

Conflict Intelligence (CI)

Mediation + Conflict Resolution

Jan 18

Love0

Difficult Conversations (DC)

By scott Open Workshops (you come to us!)

The course

This 1-day workshop will assist the manager/ worker/ staff member to understand and demonstrate the skills, techniques and model in having difficult and necessary conversations.

A difficult and necessary conversation is anything you find hard to talk about but know that you need to. The issue is often how to start sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse – so we may try to avoid it or if we know we have to have it, we may try and blunder through it. This course will provide the necessary understanding, skills and confidence to manage the discussion effectively. The difficult conversation in the workplace will be necessary for the manager with employees, between colleagues and with clients or students. It is also applicable for challenging interpersonal conversations. This course will explore difficult conversations utilising the Harvard Negotiation Project model.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Understand and demonstrate the Harvard Negotiation Project model including the initial ‘what happened’, feeling + identity conversations and the subsequent transformative learning conversation.
Demonstrate how to start sensitive conversations that invites constructive dialogue and builds open communication.
Know the importance of your purpose in a Difficult Conversation.
Learn to have Difficult Conversations from a collaborative mindset (including the concepts of the ‘And Stance’, impact + intention and contribution) rather than from a battle of messages.
Understand and incorporate the distinction between curiosity vs. certainty into Difficult Conversations.
Learn how to deal with challenges in Difficult Conversations.
Create mutually satisfying outcomes by utilising a learning conversation to encourage collaborative negotiation and problem-solving.
Gain greater confidence in having Difficult Conversations.

Investment

Virtual Training Pricing

$470+GST

(early bird – 2 months prior)

$520+GST

(full fee)

Training Location

Virtual Training (Australia-wide)

Date: April 22 2026
Time: 9:30am – 4:30pm (AEST – Syd time)
Location: via Zoom

Sydney

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Sydney CBD
Catering: Lunch, morning + afternoon tea

Melbourne

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC, Melbourne CBD
Catering: Lunch, morning + afternoon tea

Brisbane

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Brisbane CBD
Catering: Lunch, morning + afternoon tea

Adelaide

Date: TBA
Time: 9:15am – 4:45pm
Location: Venue TBC – Adelaide CBD
Catering: Lunch, morning + afternoon tea

“10/10! What a SUPERSTAR facilitator!”

Melbourne

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Mediation + Conflict Resolution (L1)

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In-House Workshops (we come to you!)

FOR LEADERS

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Emotional Intelligence (EI)

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Difficult Conversations (DC)

Conflict Intelligence (CI)

Mediation + Conflict Resolution

Jan 18

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Mediation + Conflict Resolution (L1)

By scott Open Workshops (you come to us!)

The course

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

Identify factors contributing to possible causes of conflict and barriers to resolution.
Identify the different levels of conflict and approaches to conflict situations.
Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
Identify the skills, qualities and attitudes that a mediator requires.
Identify the underlying concepts and principles of the mediation process.
Identify and demonstrate an understanding of the 5-stage mediation model.
Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous communities/ families.
Identify and demonstrate characteristics of a mindful mediator.