The course

This interactive and stimulating 2 day course will assist professionals to explore conflict and impart the essential principles and process of mediation. The structured 5-step mediation model and specific conflict resolution skills will be presented + practiced. The course can be utilised in many different areas of conflict e.g. client work, workplace disputes and interpersonal conflict.

NB/ Members of the APS, the AASW + ACWA may also receive CPD hours toward their professional development requirements.

Learning Outcomes

  • Identify factors contributing to possible causes of conflict and barriers to resolution.
  • Identify the different levels of conflict and approaches to conflict situations.
  • Identify the conditions under which mediation is an appropriate intervention and how it differs from the counselling process.
  • Identify where mediation fits as an Alternative Dispute Resolution (ADR) process.
  • Identify the skills, qualities and attitudes that a mediator requires.
  • Identify the underlying concepts and principles of the mediation process.
  • Identify and demonstrate an understanding of the 5-stage mediation model.
  • Identify the various cultural considerations when mediating with Culturally and Linguistically Diverse (CALD) or Indigenous communities/ families.
  • Identify and demonstrate characteristics of a mindful mediator.

Investment

Virtual Training Pricing

$490+GST

($539) for early bird (2 months prior)

$540+GST

($594) full fee

Training Location

Virtual Training (Australia-wide)

Date: May 5 & 6, 2020 (full)
Date: July 27 & 28, 2020
Time: 9:15am – 4:15pm
Location:  via Zoom

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Sydney

Date: TBA
Time: 9:15am – 4:30pm
Location: Venue TBC – Sydney CBD
Catering: Lunch, morning + afternoon tea

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Melbourne

Date: TBA
Time: 9:15am – 4:30pm
Location: Brady Hotel, Melbourne CBD
Catering: Lunch, morning + afternoon tea

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Brisbane

Date: TBA
Time: 9:15am – 4:30pm
Location: Venue TBC – Brisbane CBD
Catering: Lunch, morning + afternoon tea

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“Scott is a BRILLIANT trainer. Highly recommended. I laughed so hard and learnt so much.”

Sydney

Fighting Fair

Fighting Fair

1300 916 108
0425 837 756
contact@fightingfair.com.au